HOW
DO I...
Make An Appointment?
Catterick Village Health Centre:
Whenever possible the doctor will see you in surgery by appointment which can be made by telephoning the receptionist on Richmond 811475 between 8.00am and 5.30pm. she will give you details of the first available appointment or will arrange an appointment time to suit you form those available. Genuinely urgent cases will always be seen on the same day but please be prepared to wait as you will be seen in addition to those who have an appointment. If you cannot keep an appointment, please let us know as soon as possible, as it frees an appointment for someone else.
Colburn Branch Surgery:
An appointment system also operates at Colburn Branch Surgery. Please telephone 830500, if possible in the morning between 8.00am - 10.00am, to make an appointment.
Urgent cases will always be seen on the same day.
PLEASE DO NOT TELEPHONE FOR APPOINTMENTS BEFORE 8.30AM, AFTER 5.30PM OR AT WEEKENDS.
There are no Saturday morning surgeries. In cases of emergency, please ring Richmond 811475 and your call will be put through to Tees East and North Yorkshire Ambulance Service. If you wish to ring them direct, please dial 08450 568060.
HOW
DO I...
Request A Home Visit?
Requests for home visits should be made by 10.00am whenever possible and should be requested only when the patient is too ill to be brought to the surgery. If in doubt please ring for advice - during surgery hours. For Catterick Village Health Centre patients should telephone Richmond 811475 and, for Colburn Branch Surgery, Richmond 830500. Outside of surgery hours please ring Richmond 811475.
Please give details of the patient's name, age, address and telephone number. Please also give the receptionist a description of the problem as this helps the doctor to assess the urgency of the visit.
To help us get there as soon as possible please ensure your house number or name is easily visible from the road at night. If you know your house is difficult to locate, please give clear instructions.
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